Return policy
RETURN POLICY FOR GIFTS & APPAREL ESSENTIALS
riseandeffect.com
1. INTRODUCTION
1.1. The Return Policy outlined herein pertains solely to the Gifts & Apparel Essentials category on riseandeffect.com (the "Website"). This Policy forms a contractual agreement between the Website and its clientele, applicable within the United States of America. Prior to making a purchase, it is imperative for customers to read, understand, and consent to the stipulations of this Policy.
1.2. Our merchandise consists of exclusively designed products featuring the company's logo, crafted to order for each customer. Due to the nature of these products, we do not accommodate returns, as items are not held in stock but produced upon each new order. Customers are encouraged to review their selections with precision before finalizing their purchases.
1.3. riseandeffect.com values transparency and customer clarity, hence the establishment of this Policy to elucidate the terms of purchase and ownership transfer. By engaging with the Website and completing a purchase, customers acknowledge their understanding and acceptance of this no-return stipulation.
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2. FINAL SALE RETURN POLICY
2.1. Non-Returnable Items: Due to the specialized creation process of our merchandise, which is made to order and features the riseandeffect.com company logo, all sales are final. As such, we do not accept returns. This ensures each item delivered to our customers is freshly created for them and maintains the exclusivity of our brand.
2.2. Exception for Faulty or Incorrect Items: Although our policy is no returns, we stand by the quality of our products. If a customer receives an item that is faulty or not what was ordered due to an error on our part, we will address this on a case-by-case basis to ensure customer satisfaction. To qualify for this exception, the customer must contact the third-party from where you had received the product within a 30 days after receipt with adequate proof of the discrepancy or defect.
2.3. Final Sale Acknowledgement: Upon completing a purchase, customers acknowledge that the sale is final and that the product is not eligible for return. We advise a thorough review of the purchase order before submission to avoid any dissatisfaction.
3. PRODUCT DESCRIPTIONS AND EXPECTATIONS
3.1. Accurate Representation: We strive to accurately represent all products on our website through detailed descriptions and images. Customers are encouraged to review all product information carefully before making a purchase to ensure it meets their expectations.
3.2. Customer Responsibility: It is the customer's responsibility to read and understand the product descriptions before purchasing. riseandeffect.com is not responsible for dissatisfaction stemming from a customer's oversight of the product details.
3.3. Feedback and Improvements: Customer feedback is important to us. We welcome comments and suggestions regarding our product representations and will use this feedback to continuously improve our customer's shopping experience.
4. COMPLIANCE WITH LAWS
4.1. Adherence to Applicable Regulations: riseandeffect.com places paramount importance on ensuring full compliance with all the relevant legal provisions, standards, and regulations applicable in these jurisdictions.
4.1.1. Our commitment encompasses adherence to consumer protection laws, import/export regulations, taxation standards, and all other relevant legal frameworks that regulate e-commerce and retail operations in the said regions.
4.2. Evolving Legal Landscape: Laws and regulations, by their nature, are subject to amendments and updates over time. riseandeffect.com continually monitors and reviews these legislative changes to ensure that our operations, including but not limited to our return policy, remain in alignment with the current legal standards.
4.2.1. As part of this commitment, it may become necessary for us to adjust or amend this Return Policy to reflect changes in US regulations. In such instances, riseandeffect.com will endeavor to provide as much clarity and transparency as possible regarding the reasons and implications of such adjustments.
4.3. Customer's Role in Legal Compliance: While riseandeffect.com ensures its compliance, customers also bear certain responsibilities. It is crucial for customers to be aware of their local regulations, especially concerning returns, import duties, or any other potential charges. The customer is responsible for any liabilities arising from their failure to adhere to their local regulations when transacting with riseandeffect.com.
5. CONTACT INFORMATION
5.1. Open Channels of Communication: riseandeffect.com values the importance of clear and responsive communication. Should our customers, business partners, or any other stakeholders have queries, concerns, or feedback regarding our products, services, or policies, we encourage them to connect with us through our established communication channels.
5.1.1. We can be reached or via email at info@riseandeffect.com. Our dedicated customer support and legal teams are on standby to address any concerns or provide clarifications where needed.
6. CHANGES TO THE RETURN POLICY
6.1. Dynamism and Updates: The digital commerce landscape, influenced by technology, market dynamics, and regulations, is in a state of constant evolution. In response to this dynamism, riseandeffect.com acknowledges the need to occasionally update or modify its policies, including this Return Policy.
6.1.1. Any modifications, once finalized, will be promptly reflected on our website. It is recommended for customers to periodically review this policy to remain informed about the most recent terms and conditions governing returns.
6.2. Notification Mechanisms: While riseandeffect.com endeavors to inform its customer base of any significant alterations to this Return Policy, it remains the primary responsibility of the customers to keep themselves updated. We recommend that users subscribe to our newsletter or regularly visit our website to stay abreast of any policy changes.
6.3. Acceptance and Continuation: A continued engagement with riseandeffect.com, post any policy changes, will be deemed as acceptance of the revised terms. If at any point, a customer finds themselves in disagreement with any of the updated terms, it is advised to discontinue using our services and provide feedback so we may address their concerns appropriately.
